DUE TO COVID-19, DELAYS ARE EXPECTED. LEARN MORE

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Shipping Policy and Estimates

Shipping Policy

COVID-19 - Shipping Delays

First and foremost, we would like to express that the safety and health of our employees and customers is always our top priority. 

As COVID-19 continues impacting a majority of countries around the globe, we are is closely monitoring and implementing protocols issued by local and state officials to ensure we do our part in preventing the spread of the virus.
 
All orders are still being shipped but please expect a 5-7 day delay in your delivery for US domestic and 10-15 day for any international orders. These delays are on top of regular delivery estimates noted below. Delays are caused directly by shipping couriers and lack of international flights. Thank you for your support and understanding. 

 

Our hours of operation for shipping are Monday through Friday, 8 a.m. to 6 p.m. PST, excluding weekends and major holidays. Orders will ship 3-5 business day after you order. *NOTE: These timelines do not apply during restocks, new releases & special promotions. Please refer to your order confirmation email for specific shipping details!

Transit times will vary based upon a few different conditions, including but not limited to:

  • Total distance between us and you
  • Whether your parcel is a domestic or international (everywhere else) shipment
  • What delivery method you select

ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.

DOMESTIC:
UPS Ground: 7-10 Business Days
USPS Priority Mail: 5-7 Business Days

INTERNATIONAL (Does NOT account for time spent at customs, border inspection facilities, etc):

Standard International Post: 10-15 Business Days ($100 worth of insurance included). Delivery can be delayed up to 4 weeks due to COVID-19 and lack of international flights.



Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.

 

Contact us: hello@astroworldmerchshop.com

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