COVID-19 - Shipping Delays
Our hours of operation for shipping are Monday through Friday, 8 a.m. to 6 p.m. PST, excluding weekends and major holidays. Orders will ship 3-5 business day after you order. *NOTE: These timelines do not apply during restocks, new releases & special promotions. Please refer to your order confirmation email for specific shipping details!
Transit times will vary based upon a few different conditions, including but not limited to:
ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.
UPS Ground: 7-10 Business Days
USPS Priority Mail: 5-7 Business Days
INTERNATIONAL (Does NOT account for time spent at customs, border inspection facilities, etc):
Standard International Post: 10-15 Business Days ($100 worth of insurance included). Delivery can be delayed up to 4 weeks due to COVID-19 and lack of international flights.
Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.
Contact us: email@example.com